410 - 12th Street, Suite 325, Oakland, CA 94607   Tel: (510) 992-6130  Fax: (510) 280-7564

Springer-Sullivan & Roberts LLP represents individuals who have legal problems arising from violations of the
Employee Retirement Income Security Act (ERISA), including disability, life, and health insurance claims.

Springer-Sullivan & Roberts LLP knows what it takes to win your case against powerful companies who often
seem more interested in lining their pockets than in paying your benefits.  We have won or settled our clients’
benefits claims against Unum, Cigna, MetLife, Hartford, Prudential, Standard, RSL, Matrix, Aetna, Blue Cross,
Provident, Sun Life, Northwestern Mutual, Managed Health Network, and AT&T/Sedgwick.

The experienced attorneys at Springer-Sullivan & Roberts LLP value professional integrity and meticulous
representation of their clients.  Their commitment to client satisfaction provides the best possible representation to
each client, no matter how big or small the case.

Springer-Sullivan & Roberts LLP is proud to be a women and minority-owned law firm serving the Bay Area
community.

Firm News and Events

Springer-Sullivan & Roberts LLP works with KPIX Channel 5
News in its investigation of our clients' disappearing disability
benefits.  

Click
here to watch the news story.
Click
here to watch the interview featuring
Cassie Springer-Sullivan

Ms. Springer-Sullivan was appointed as the Employee Co-Chair of
the ABA Section of Labor & Employment Law’s Outreach to Law
Students Task Force.

On October 8, 2009 from 5:30-7 PM, Ms. Springer-Sullivan will be
conducting an MCLE training for attorneys on preparing ERISA
requests for review.  The session provides 1.5 general CLE credits,
and will be held at the Bar Association of San Francisco, 301
Battery St., 3rd Floor.  For more information, go to:  http://www.
alrp.org/article.php?id=193

On November 3, 2009 from 5:30-7 PM, Ms. Springer-Sullivan will
be conducting an MCLE training for attorneys on ways to interact
with disabled clients so as to ease their burden.  The session
provides 1.5 general CLE credits, and will be held at the Bar
Association of San Francisco, 301 Battery St., 3rd Floor.  For more
information, go to:  http://www.alrp.org/article.php?id=200

On November 7, 2009, from 1-2:15 PM in Washington, D.C., Ms.
Springer-Sullivan will appear as a panelist at the ABA Section of
Labor & Employment Law’s 3rd Annual CLE Conference, on the
topic of “Careers in Labor and Employment Law:  A ‘How To’
Exploration of Options and Advice for Law Students on Finding the
Right Job.”  For more information, go to:  http://www.abanet.
org/labor/lel-annualcle/09/lel-cle-09.shtml

Firm Highlights

Springer-Sullivan & Roberts LLP celebrates its victory in Nolan v.
Heald College
, 551 F.3d 1148, 2009 WL 69238 (9th Cir. Jan. 13,
2009), where the Ninth Circuit decided the important issue that
plaintiffs in ERISA cases are entitled to have courts apply
traditional rules of summary judgment to them and to receive
bench trials with live testimony where there is evidence of the plan
administrator’s conflict of interest that appears outside of the
claims record.  This decision will have a positive impact on all
plaintiffs seeking to have their benefits restored under an ERISA
plan where the plan administrator both pays the benefits and
makes the claims decision.  SSR served as co-counsel
with
Geoffrey V. White in this case.
 

Client Testimonials

I suffer from a bone disorder.  After 20 years of working, I was
told "no more" by my doctor.  I was turned down by my insurance
carrier for disability payments.  After that one time, I called Cassie
Springer-Sullivan and Michelle Roberts.  There was a lot to take
care of that I didn't know how to handle, and it was wonderful
when Cassie said to me, "don't worry about this; that's our job now
and we'll take care of it".  Cassie and Michelle were always
extremely professional, thorough and prompt in calling me and
updating me.  It was absolutely fantastic to know I had them on my
side.  Thanks to Cassie and Michelle I was awarded my long-term
disability.  I would not have that monthly payment without their
hard work and determination.

By:  Sandi S.

Cassie Springer-Sullivan represented me in my short-term and long-
term disability claim against a major national insurance company,
who denied my claim. Cassie’s diligence, expertise and insight
resulted in bringing the Lion to its knees and, as a result, the
insurance company agreed to pay my past, present and future
benefits.  Cassie is also a great communicator, who builds complete
trust with her clients.

By:  Scott A.

"I do not believe there is an attorney who could have represented me
in any better fashion in this disability dispute than you.  You have
been keenly professional, not leaving one relevant detail to chance....
I have complete confidence, faith and belief in your experience,
talent, and ability....Thank you Michelle and for all you have done
for me.  You are truly an outstanding lawyer and you are always
prepared. I want to thank you for the tremendous effort, and
outstanding work you have done on my behalf."  

By:  Judy M.

Excellent!  Thorough yet concise...I'm quite impressed, and very
pleased.

Thanks again for all your hard work.

By:  Warren L.

"On a non-record-closing note, thanks so very much for the work
you did. I'm very grateful for it, and am glad you took on my case.
You did an excellent job, and I'm very very thankful for it. That
money has been incredibly useful to me, and, well, I cannot keep on
gushing about what a good job you did. Well, I can, but that will
make for a particularly long and probably repetitive email. I only
know *so* many adjectives."

By:  Andrew I.
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