410 - 12th Street, Suite 325, Oakland, CA 94607   Tel: (510) 992-6130  Fax: (510) 280-7564

Springer-Sullivan & Roberts LLP represents individuals who have legal problems arising from violations of the
Employee Retirement Income Security Act (ERISA), including disability, life, and health insurance claims.

Springer-Sullivan & Roberts LLP knows what it takes to win your case against powerful companies who often
seem more interested in lining their pockets than in paying your benefits.  We have won or settled our clients’
benefits claims against Unum, Cigna, MetLife, Hartford, Prudential, Standard, RSL, Matrix, Aetna, Blue Cross,
Provident, Sun Life, Northwestern Mutual, Managed Health Network, and AT&T/Sedgwick.

The experienced attorneys at Springer-Sullivan & Roberts LLP value professional integrity and meticulous
representation of their clients.  Their commitment to client satisfaction provides the best possible representation to
each client, no matter how big or small the case.

Springer-Sullivan & Roberts LLP is proud to be a women and minority-owned law firm serving the Bay Area
community.

Firm News and Events

Ms. Springer-Sullivan was selected as the AIDS Legal
Referral Panel’s “Panel Attorney Spotlight” in its
Winter 2010 edition of Panel Notes, Vol. XIII No. 1.  
Click
here for the full article.

Springer-Sullivan & Roberts LLP works with KPIX
Channel 5 News in its investigation of our clients'
disappearing disability benefits.  

Click
here to watch the news story.
Click
here to watch the interview featuring
Cassie Springer-Sullivan

Ms. Springer-Sullivan was appointed as the
Employee Co-Chair of the ABA Section of Labor &
Employment Law’s Outreach to Law Students Task
Force.


Firm Highlights

Springer-Sullivan & Roberts LLP celebrates its
victory in
Nolan v. Heald College, 551 F.3d 1148,
2009 WL 69238 (9th Cir. Jan. 13, 2009), where the
Ninth Circuit decided the important issue that
plaintiffs in ERISA cases are entitled to have courts
apply traditional rules of summary judgment to
them and to receive bench trials with live testimony
where there is evidence of the plan administrator’s
conflict of interest that appears outside of the claims
record.  This decision will have a positive impact on
all plaintiffs seeking to have their benefits restored
under an ERISA plan where the plan administrator
both pays the benefits and makes the claims
decision.  SSR served as co-counsel with Geoffrey V.
White in this case.  

Client Testimonials

I suffer from a bone disorder.  After 20 years of working, I was
told "no more" by my doctor.  I was turned down by my insurance
carrier for disability payments.  After that one time, I called Cassie
Springer-Sullivan and Michelle Roberts.  There was a lot to take
care of that I didn't know how to handle, and it was wonderful
when Cassie said to me, "don't worry about this; that's our job now
and we'll take care of it".  Cassie and Michelle were always
extremely professional, thorough and prompt in calling me and
updating me.  It was absolutely fantastic to know I had them on my
side.  Thanks to Cassie and Michelle I was awarded my long-term
disability.  I would not have that monthly payment without their
hard work and determination.

By:  Sandi S.

Cassie Springer-Sullivan represented me in my short-term and long-
term disability claim against a major national insurance company,
who denied my claim. Cassie’s diligence, expertise and insight
resulted in bringing the Lion to its knees and, as a result, the
insurance company agreed to pay my past, present and future
benefits.  Cassie is also a great communicator, who builds complete
trust with her clients.

By:  Scott A.

"I do not believe there is an attorney who could have represented me
in any better fashion in this disability dispute than you.  You have
been keenly professional, not leaving one relevant detail to chance....
I have complete confidence, faith and belief in your experience,
talent, and ability....Thank you Michelle and for all you have done
for me.  You are truly an outstanding lawyer and you are always
prepared. I want to thank you for the tremendous effort, and
outstanding work you have done on my behalf."  

By:  Judy M.

Excellent!  Thorough yet concise...I'm quite impressed, and very
pleased.

Thanks again for all your hard work.

By:  Warren L.

"On a non-record-closing note, thanks so very much for the work
you did. I'm very grateful for it, and am glad you took on my case.
You did an excellent job, and I'm very very thankful for it. That
money has been incredibly useful to me, and, well, I cannot keep on
gushing about what a good job you did. Well, I can, but that will
make for a particularly long and probably repetitive email. I only
know *so* many adjectives."

By:  Andrew I.
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